Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number (used for OTP login).
• Transactional Information: Billing and shipping addresses, order details.
• Payment Information: Processed securely via our payment gateway (Razorpay). We do not store raw credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and tracking updates.
• Authenticate your account via secure OTP.
• Respond to your customer service requests and support needs.
• Improve our platform, products, and user experience.

3. Data Security and Cookies

We implement industry-standard security measures to protect your personal information. Authentication tokens (JWTs) are stored in secure, HttpOnly cookies to prevent XSS attacks.

We use essential cookies to maintain your session and shopping cart state.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors), so long as those parties agree to keep this information confidential.